PKR89 Privacy Policy — How We Protect Your Data

1 Overview

This Privacy Policy applies to all users of the PKR89 platform, accessible at pkr89.win, including the mobile website and any PKR89 applications. By registering an account or continuing to use PKR89, you acknowledge that you have read and understood this policy and consent to the collection and use of your information as described here.

PKR89 takes data privacy seriously. We collect only what is genuinely needed to operate the platform, process your transactions and keep your account secure. We do not collect data speculatively or hold information beyond the period for which it serves a legitimate purpose.

If you have questions about how your data is handled, the contact details at the end of this policy will connect you with the PKR89 support team, who can assist or direct your query to the appropriate person.

2 What We Collect

PKR89 collects personal information in several ways: directly from you when you register or interact with the platform, automatically through your use of the site, and from payment providers when you make deposits or withdrawals. Below is a summary of the main categories of information we collect.

PKR89 does not collect payment card numbers or full banking credentials directly. When you make a deposit or withdrawal via JazzCash, Easypaisa, Raast, bank transfer or card, those credentials are handled entirely by the payment provider through their own secure systems. PKR89 only receives a confirmation of the transaction and the associated amount in PKR.

3 How We Use Your Data

Every piece of information PKR89 holds is used for a specific, legitimate purpose. We do not use your data in ways that go beyond what is necessary for operating the platform and serving you as a player. The main purposes are:

• Account operation: To create and manage your PKR89 account, process logins, maintain your preferences and provide access to games, bonuses and betting markets.
• Payment processing: To facilitate PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer, cards and mobile wallets, and to maintain accurate financial records of all transactions on your account.
• Identity verification: To confirm your identity and age as part of our Know Your Customer (KYC) process. Verification protects both you and PKR89 from fraud and ensures the platform is used only by eligible adults.
• Customer support: To respond to your queries, resolve disputes, process complaints and communicate with you about your account or any issues that arise.
• Security and fraud prevention: To detect unusual activity, identify potential fraud, prevent unauthorised account access and protect the integrity of the PKR89 platform for all players.
• Platform improvement: To analyse how players use PKR89, identify technical issues and improve the performance, features and content of the platform based on real usage patterns.
• Marketing communications: To send you information about PKR89 bonuses, promotions and new features — but only where you have not opted out of receiving such communications. You can opt out at any time through your account settings or by contacting support.
• Responsible gaming compliance: To monitor for signs of problematic gaming behaviour, enforce deposit limits and self-exclusion requests and ensure that PKR89 gaming tools are functioning as intended.

4 Payments & Transaction Data

All financial transactions on PKR89 are processed in Pakistani Rupees (PKR). When you make a deposit or withdrawal, the transaction is handled by the relevant payment provider — JazzCash, Easypaisa, Raast, your bank or card issuer. PKR89 receives a transaction reference and the PKR amount; we do not receive or store your full payment credentials.

PKR89 maintains a complete record of all deposits, withdrawals, bonus credits and game activity for each account. These records are kept for as long as your account is active and for a period after closure as described in the Data Retention section. Transaction records may be reviewed during account verification, dispute resolution or fraud investigations.

Where a withdrawal requires additional verification, PKR89 may request confirmation that the payment method belongs to you. This is a standard security measure and is not a reflection of your account standing. Verification documents provided for this purpose are handled securely and used only for that specific purpose.

5 Sharing Your Data

PKR89 does not sell, rent or trade your personal data to third parties for commercial or marketing purposes. Your information is only shared with third parties in the following circumstances:

• Payment providers: When you make a deposit or withdrawal, necessary transaction information is shared with your chosen payment provider (JazzCash, Easypaisa, Raast, bank, etc.) to process the transaction.
• Game providers: Third-party game providers that power slots, fish games, live casino and other PKR89 content may receive your account identifier and game session data to deliver the game and maintain fair play records. They do not receive your personal identity documents or payment details.
• Fraud prevention and security services: PKR89 may use third-party services to help identify fraudulent activity, verify identities and monitor for suspicious behaviour. These services process data only as directed by PKR89 and under strict confidentiality obligations.
• Legal and regulatory obligations: If PKR89 is required to disclose information in response to a lawful request from a court, regulatory authority or law enforcement body, it will comply with that obligation. PKR89 will notify affected players where legally permitted to do so.
• Business transfers: In the event that PKR89's business is acquired, merged or restructured, user data may be transferred to the new entity as part of that process. You would be notified in advance of any material change in data controller.

6 Cookies & Tracking

PKR89 uses cookies and similar technologies to make the platform work properly, remember your preferences and understand how players use the site. A cookie is a small text file stored on your device when you visit pkr89.win. Cookies do not contain your password or payment details.

The main types of cookies PKR89 uses are:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in during your visit and security cookies that protect your account. You cannot opt out of these without stopping use of the platform.
• Functional cookies: Remember your settings and preferences such as language, display options and responsible gaming limits you have set.
• Analytics cookies: Help PKR89 understand which pages and games are most used, where players encounter problems and how to improve the platform. This data is aggregated and does not identify you individually.
• Marketing cookies: Used to deliver PKR89 promotions and content that are relevant to your interests and account history. You can opt out of marketing cookies through your account settings.

You can also manage cookies through your browser settings. Note that disabling essential cookies will prevent you from logging in and using core PKR89 features. Disabling analytics or marketing cookies will not affect your ability to play games or make transactions.

7 Data Security

PKR89 takes the security of your personal data seriously. The platform uses industry-standard measures to protect information both in transit and at rest:

• Encryption in transit: All data exchanged between your browser or app and PKR89 servers is encrypted using TLS (Transport Layer Security). Look for the padlock icon in your browser address bar when using pkr89.win.
• Access controls: Access to player data within PKR89's internal systems is restricted to staff members who genuinely need it to perform their duties. Access is logged and regularly reviewed.
• Secure storage: Personal data and transaction records are stored on secured servers with appropriate physical and technical protections in place.
• Account security: PKR89 requires a strong password for all accounts and recommends enabling any additional account security options available. PKR89 staff will never ask for your password.

8 Data Retention

PKR89 keeps your personal data for as long as your account is active and for a defined period after account closure. Retention periods vary by data type:

• Account and identity data: Retained for the duration of your account and for a minimum of five years after closure to support fraud prevention and dispute resolution purposes.
• Transaction records: Financial records including all PKR deposits, withdrawals and game results are retained for a minimum of five years after the relevant transaction date.
• Support communications: Records of support conversations and complaint handling are retained for three years from the date of the last interaction.
• Technical and usage data: Log data and analytics information is typically retained for up to 24 months, after which it is aggregated or deleted.
• Verification documents: Copies of identity documents provided for KYC purposes are retained for the minimum period required and then securely deleted.

When data is no longer required under these retention guidelines, it is securely deleted or anonymised so that it can no longer be linked to you individually.

9 Your Rights

As a PKR89 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the PKR89 support team using the details at the end of this policy.

• Right of access: You can request a copy of the personal data PKR89 holds about you at any time. We will respond within a reasonable timeframe and provide the information in a clear, readable format.
• Right to correction: If any information PKR89 holds about you is inaccurate or out of date, you can request that it be corrected. For basic account details such as email address and phone number, you can update these directly in your account settings.
• Right to deletion: You can request that PKR89 delete your personal data. Note that deletion may not be possible in all cases — for example, where PKR89 is required to retain records for fraud prevention or financial compliance purposes. Where deletion is not possible in full, PKR89 will explain why and delete as much as it lawfully can.
• Right to restrict processing: You can ask PKR89 to limit how it uses your data in certain circumstances, such as while a dispute is being resolved.
• Right to data portability: You can request that PKR89 provide your personal data in a structured, commonly used format so that you can transfer it elsewhere if you choose.
• Right to withdraw consent: Where PKR89 processes your data based on consent — for example, for marketing communications — you can withdraw that consent at any time without affecting the lawfulness of processing that took place before withdrawal.

10 Minors

PKR89 is strictly an adult platform. No person under the age of 18 is permitted to register, deposit, play or claim bonuses on PKR89 under any circumstances. PKR89 does not knowingly collect personal data from anyone under 18 years of age.

If PKR89 discovers or has reasonable grounds to believe that a registered account belongs to a person under 18, that account will be immediately suspended, all deposits returned and any associated data deleted. PKR89 employs age verification measures as part of its KYC process and may request proof of age at any stage of the account lifecycle.

If you believe a minor has registered an account on PKR89, please contact support immediately so the account can be reviewed and closed without delay.

11 Policy Updates

PKR89 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable laws or improvements to the platform. When material changes are made, the updated policy will be published on this page with a revised "Last updated" date at the top.

For significant changes that affect how your data is used, PKR89 will notify registered players by email or through an in-platform notification. Your continued use of PKR89 after the updated policy has been published constitutes your acceptance of the revised terms.

We recommend checking this page periodically so you are always aware of how PKR89 handles your personal data. If you have any concerns about a change to this policy, please contact support before continuing to use the platform.

12 Contact Us

If you have questions about this Privacy Policy, want to exercise your data rights or have a privacy-related concern, the PKR89 support team is available around the clock.